All new customer quality for 5% off their first order.

Choose an eligible product on Secrets-shop, add it to your shopping bag, and continue to checkout. Look for the promotional-code or discount-code field, enter the code exactly as shown, and apply it before completing payment. Check that the discount appears in the order summary. If it does not, review the terms, minimum-spend requirement, product exclusions, and expiration date before placing the order.

A coupon should be considered valid only when Secrets-shop accepts it at checkout and visibly applies the advertised discount. Copy the code carefully, including any capital letters or numbers, and confirm that the offer matches the products in your basket. Codes may be limited to new customers, selected collections, or one use per person. Avoid combining promotions unless the store specifically permits stacking.

Yes, promotional codes can have an end date, limited availability, or conditions that affect eligibility. Common restrictions include a minimum order value, selected items only, exclusions for sale products, geographic limitations, and a maximum discount amount. Some codes cannot be combined with free-shipping offers or other promotions. Always read the offer details and check the final total before payment, since expired or restricted codes may be rejected automatically.

Available payment and delivery methods can vary according to your country, order value, and the items selected. At checkout, Secrets-shop normally displays the payment methods and shipping services available for your address, along with any delivery charges and estimated timeframes. A coupon may reduce the product subtotal without reducing shipping fees. Before confirming the order, review taxes, delivery costs, and the final amount charged.

Using a coupon generally does not remove your consumer rights, but the order must meet Secrets-shop’s return conditions. Check the store’s current policy for the return period, item condition, hygiene or personalized-product exclusions, and any required proof of purchase. If a discounted order is refunded, the refund is usually based on the amount actually paid, while shipping charges or promotional discounts may be treated separately.